Display and Stop Timing Settings

Display and Stop Timing Settings

SUCCESS

Display and Stop Timing

Avoid displaying popups immediately after users arrive on a web page, or displaying popups too frequently or ones that are difficult to close.

You should aim to display popups after users have a better understanding of your product and brand. Also, don't forget to include a close button.

In Ptengine, you can adjust the timing of display and stop as follows.

Display at Specific Timing

When leaving the browser (PC only): You must stay on the page for at least 5 seconds and meet the following conditions. For PC: When the cursor is placed outside the page content (when moving to the browser's bookmarks bar, tab bar, etc.). Mobile is no longer supported. You can view here for more details.

Activity: When X seconds have passed since the user's last activity (click, scroll)

Page Visit: When X seconds have passed since accessing the target page

When the user scrolls to XX% of the page: When the user scrolls to the specified position on the page

Specified JavaScript code: When the specified JavaScript fires (for details, please check this article)

Stop at Specific Timing

After displaying X times to the user: Experience delivery stops for users who have reached X displays.

User closes X times or more: Experience delivery stops for users who have clicked the popup's "close" button X times or more.

If the user clicks a button or image even once: Experience delivery stops for users who have clicked a button or image added from the experience editor once.

If the user answers a form: Experience delivery stops for users who have answered a form added from the experience editor.

Frequency

Up to X times per session: Limits the number of times the experience is displayed within a single session.

Up to X times per day: Limits the number of times the experience is displayed per day.

Stop showing after closed X times within X days: When a user has closed the popup (via the close button or the mask) X times within the last X days, the experience stops being displayed to that user. Once older close actions fall outside the X-day rolling window, display automatically resumes.

Additionally, frequency settings are not available when using advanced mode. Please note.