> For the complete documentation index, see [llms.txt](https://helps.ptengine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helps.ptengine.com/en/experience/user-group/create-segment.md).

# How to Create User Segments

## How to Create User Segments

## **User Segment Creation Guide**

### 📚 Leveraging Existing Templates

Ptengine Experience provides the following basic templates:

**Anonymous Users** 🕵️ Target: Users who have not reached key conversions

```
Examples: Non-registered members, no inquiries, no reservations, etc.

Strategy:
Personalization based on traffic and visit history

  Value proposition of products and services
```

**Known Users** 👤 Target: Users who have achieved basic business goals

```
Examples: Logged in, purchased, inquired

Strategy:
Value-added proposals based on user attributes and behavioral data

  Fan building through continuous relationship development
```

**Loyal Users** 🌟 Target: Users who highly value products and services

```
Strategy:
Providing special invitations

  Collection of user feedback and application to improvements

  Word-of-mouth promotion
```

### 🛠️ Creating Original Segments

Custom segments tailored to business needs can also be created.

## **User Segment Configuration Steps**

> **INFO** **Video↓↓↓**
>
> Please view the chapter on how to create user segments.

***

> **INFO** **Text↓↓↓**

### **1. Open the Screen**

Click "User" in the Experience tab, and then click the green button at the bottom of the screen.

### **2. Select Segment 🎯**

#### When Using Templates:

Click the star icon to display recommended content (3 items)

Select the template you want to use

Click "Verify Details and Define"

#### When Creating an Original Segment:

Click "Create New User Segment"

Or create from "Original"

### **3. Segment Settings ⚙️**

① Enter the user group creation screen

② Enter the user group name

③ Set filter conditions:

User behavior

Visit attributes

User labels, etc.

④ Save the segment by clicking the "Save" button

## Points to Remember When Creating

Clear objective setting

Selection of appropriate segment conditions

Verification of data accuracy

Regular review and update

### 💡 Tips

Groups tailored to specific user behaviors

User groups showing interest in specific products or services

Groups based on region or age groups

### 🔍 Points to Note

Ensuring data quality and quantity

Avoiding duplicate or conflicting segments

### 📊 Configuration Examples

For an explanation of user segment conditions, please refer to [this](/en/experience/user-group/create-segment.md) article.

"High-frequency Visitor" Segment: Users who have visited a specific page 5 or more times in the past 30 days

"Cart Abandonment" Segment: Users who added items to their cart but did not complete the purchase ⚠️ Note: Events must be configured in advance.

"Seasonal Product Interest" Segment: Users who have viewed a specific seasonal product page

By effectively utilizing these templates and custom groups, more precise user analysis and implementation of marketing measures based on that analysis become possible.
