# FAQ - [Getting Started](https://helps.ptengine.com/en/faq/start-guide.md) - [How to Check if Tags are Firing Correctly](https://helps.ptengine.com/en/faq/start-guide/check-tag-firing.md) - [Tag is Set Up but Not Being Tracked Correctly](https://helps.ptengine.com/en/faq/start-guide/incorrect-tracking.md) - [How to Switch Between PC and SP Versions](https://helps.ptengine.com/en/faq/start-guide/pc-sp-switch.md) - [Heatmap Not Displaying](https://helps.ptengine.com/en/faq/start-guide/heatmap-not-showing.md) - [check Report Is Not Displaying](https://helps.ptengine.com/en/faq/start-guide/report-not-showing.md) - [Tag & Domain](https://helps.ptengine.com/en/faq/tag-and-domain.md) - [Main Domain and Subdomain Differences](https://helps.ptengine.com/en/faq/tag-and-domain/domain-main-vs-sub.md) - [Ptengine Measurement Configuration Guide for SPA Sites](https://helps.ptengine.com/en/faq/tag-and-domain/spa-tracking.md) - [Preventing Duplicate PV Measurement in SPA Environments](https://helps.ptengine.com/en/faq/tag-and-domain/spa-tracking/spa-pv-duplicate.md) - [About Domains Out of Measurement Scope](https://helps.ptengine.com/en/faq/tag-and-domain/excluded-domains.md) - [Pages with "/" at the End of the URL Are Not Being Consolidated](https://helps.ptengine.com/en/faq/tag-and-domain/url-trailing-slash.md) - [Ptengine Parameters List](https://helps.ptengine.com/en/faq/tag-and-domain/ptengine-parameters.md) - [Insight Settings](https://helps.ptengine.com/en/faq/insight-setting.md) - [Cannot Configure Events](https://helps.ptengine.com/en/faq/insight-setting/event-cannot-set.md) - [How to Aggregate the Same Type of Buttons as a Single Event](https://helps.ptengine.com/en/faq/insight-setting/event-merging.md) - [Custom Channel Settings](https://helps.ptengine.com/en/faq/insight-setting/custom-channel.md) - [Other Cross-Domain Configuration Methods](https://helps.ptengine.com/en/faq/insight-setting/cross-domain-other.md) - [When the Webpage in the Background of the Heatmap Display has Garbled Characters](https://helps.ptengine.com/en/faq/insight-setting/heatmap-garbled.md) - [URL Matching Rules](https://helps.ptengine.com/en/faq/insight-setting/url-rules.md) - [Experience Edit](https://helps.ptengine.com/en/faq/experience-edit.md) - [Web Accessibility](https://helps.ptengine.com/en/faq/experience-edit/web-accessibility.md) - [Flicker Phenomenon and How to Address It](https://helps.ptengine.com/en/faq/experience-edit/anti-flicker.md) - [Specifying Popup Display with Javascript](https://helps.ptengine.com/en/faq/experience-edit/javascript-popup.md) - [Exit Popup Not Displaying](https://helps.ptengine.com/en/faq/experience-edit/exit-popup-not-showing.md) - [User Group Filter Condition Explanation](https://helps.ptengine.com/en/faq/experience-edit/filter-conditions.md) - [Absolute Paths and Relative Paths](https://helps.ptengine.com/en/faq/experience-edit/absolute-relative-path.md) - [How to Add Anchor Links](https://helps.ptengine.com/en/faq/experience-edit/anchor-link.md) - [Troubleshooting Content Move Features](https://helps.ptengine.com/en/faq/experience-edit/rearrange-bug.md) - [Campaign not displaying correctly](https://helps.ptengine.com/en/faq/experience-edit/campaign-not-displaying.md) - [Editor won't open](https://helps.ptengine.com/en/faq/experience-edit/editor-not-opening.md) - [Data](https://helps.ptengine.com/en/faq/data.md) - [Self-Check When Data Is Not Displaying Correctly](https://helps.ptengine.com/en/faq/data/self-check.md) - [Overall Report Goal Count and Experience Report Goal Count Do Not Match](https://helps.ptengine.com/en/faq/data/goal-count-mismatch.md) - [Page Analysis Heatmap Has Few Clicks](https://helps.ptengine.com/en/faq/data/heatmap-low-clicks.md) - [How to Handle Large Discrepancies Between Click Count and Conversion Count](https://helps.ptengine.com/en/faq/data/click-cv-mismatch.md) - [Causes and Solutions When User Group Reports Are Not Displayed Correctly](https://helps.ptengine.com/en/faq/data/group-report-issue.md) - [Reasons for and Solutions to Discrepancies Between Google Analytics and Ptengine Numbers](https://helps.ptengine.com/en/faq/data/ga-comparison.md) - [Others](https://helps.ptengine.com/en/faq/others.md) - [How to Set Up Two-Factor Authentication (2FA)](https://helps.ptengine.com/en/faq/others/two-factor-auth.md) - [Matching Rule Details](https://helps.ptengine.com/en/faq/others/matching-rules.md) - [Ad Identification Methods](https://helps.ptengine.com/en/faq/others/ad-identification.md) - [Heatmap Rendering Logic](https://helps.ptengine.com/en/faq/others/heatmap-rendering-logic.md) - [Event/Conversion FAQ](https://helps.ptengine.com/en/faq/others/event-conversion-faq.md) - [Why Don't Conversions and Goals Match?](https://helps.ptengine.com/en/faq/others/difference_cv_and_goal.md) - [What to Do When a CSP Error Occurs](https://helps.ptengine.com/en/faq/others/csp-policy.md) - [Goal FAQ](https://helps.ptengine.com/en/faq/others/goal-faq.md) - [Editor Toolbar Not Showing / Edit Page Not Opening](https://helps.ptengine.com/en/faq/others/testing-faq.md) - [Tracking Code](https://helps.ptengine.com/en/faq/tracking-code.md) - [Tracking Code Correctly Deployed but No Data Flowing In](https://helps.ptengine.com/en/faq/tracking-code/no-data-after-deploy.md) - [Recommended: Synchronous Loading of Tracking Code](https://helps.ptengine.com/en/faq/tracking-code/sync-load-recommendation.md) - [Impact of Tracking Code on Page Load Speed](https://helps.ptengine.com/en/faq/tracking-code/page-load-impact.md) - [Subdomain Tracking](https://helps.ptengine.com/en/faq/tracking-code/subdomain-tracking.md) - [Tag Setup FAQ](https://helps.ptengine.com/en/faq/tracking-code/tag-setting-faq.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://helps.ptengine.com/en/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.