> For the complete documentation index, see [llms.txt](https://helps.ptengine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helps.ptengine.com/en/faq.md).

# FAQ

- [Getting Started](https://helps.ptengine.com/en/faq/start-guide.md)
- [How to Check if Tags are Firing Correctly](https://helps.ptengine.com/en/faq/start-guide/check-tag-firing.md)
- [Tag is Set Up but Not Being Tracked Correctly](https://helps.ptengine.com/en/faq/start-guide/incorrect-tracking.md)
- [How to Switch Between PC and SP Versions](https://helps.ptengine.com/en/faq/start-guide/pc-sp-switch.md)
- [Heatmap Not Displaying](https://helps.ptengine.com/en/faq/start-guide/heatmap-not-showing.md)
- [check Report Is Not Displaying](https://helps.ptengine.com/en/faq/start-guide/report-not-showing.md)
- [Tag & Domain](https://helps.ptengine.com/en/faq/tag-and-domain.md)
- [Main Domain and Subdomain Differences](https://helps.ptengine.com/en/faq/tag-and-domain/domain-main-vs-sub.md)
- [About Domains Out of Measurement Scope](https://helps.ptengine.com/en/faq/tag-and-domain/excluded-domains.md)
- [Pages with "/" at the End of the URL Are Not Being Consolidated](https://helps.ptengine.com/en/faq/tag-and-domain/url-trailing-slash.md)
- [Ptengine Parameters List](https://helps.ptengine.com/en/faq/tag-and-domain/ptengine-parameters.md)
- [Insight Settings](https://helps.ptengine.com/en/faq/insight-setting.md)
- [Cannot Configure Events](https://helps.ptengine.com/en/faq/insight-setting/event-cannot-set.md)
- [How to Aggregate the Same Type of Buttons as a Single Event](https://helps.ptengine.com/en/faq/insight-setting/event-merging.md)
- [Custom Channel Settings](https://helps.ptengine.com/en/faq/insight-setting/custom-channel.md)
- [Other Cross-Domain Configuration Methods](https://helps.ptengine.com/en/faq/insight-setting/cross-domain-other.md)
- [When the Webpage in the Background of the Heatmap Display has Garbled Characters](https://helps.ptengine.com/en/faq/insight-setting/heatmap-garbled.md)
- [URL Matching Rules](https://helps.ptengine.com/en/faq/insight-setting/url-rules.md)
- [Experience Edit](https://helps.ptengine.com/en/faq/experience-edit.md)
- [Web Accessibility](https://helps.ptengine.com/en/faq/experience-edit/web-accessibility.md)
- [Flicker Phenomenon and How to Address It](https://helps.ptengine.com/en/faq/experience-edit/anti-flicker.md)
- [Specifying Popup Display with Javascript](https://helps.ptengine.com/en/faq/experience-edit/javascript-popup.md)
- [Exit Popup Not Displaying](https://helps.ptengine.com/en/faq/experience-edit/exit-popup-not-showing.md)
- [User Group Filter Condition Explanation](https://helps.ptengine.com/en/faq/experience-edit/filter-conditions.md)
- [Absolute Paths and Relative Paths](https://helps.ptengine.com/en/faq/experience-edit/absolute-relative-path.md)
- [How to Add Anchor Links](https://helps.ptengine.com/en/faq/experience-edit/anchor-link.md)
- [Troubleshooting Content Move Features](https://helps.ptengine.com/en/faq/experience-edit/rearrange-bug.md)
- [Campaign not displaying correctly](https://helps.ptengine.com/en/faq/experience-edit/campaign-not-displaying.md)
- [Editor won't open](https://helps.ptengine.com/en/faq/experience-edit/editor-not-opening.md)
- [Data](https://helps.ptengine.com/en/faq/data.md)
- [Self-Check When Data Is Not Displaying Correctly](https://helps.ptengine.com/en/faq/data/self-check.md)
- [Overall Report Goal Count and Experience Report Goal Count Do Not Match](https://helps.ptengine.com/en/faq/data/goal-count-mismatch.md)
- [Page Analysis Heatmap Has Few Clicks](https://helps.ptengine.com/en/faq/data/heatmap-low-clicks.md)
- [How to Handle Large Discrepancies Between Click Count and Conversion Count](https://helps.ptengine.com/en/faq/data/click-cv-mismatch.md)
- [Causes and Solutions When User Group Reports Are Not Displayed Correctly](https://helps.ptengine.com/en/faq/data/group-report-issue.md)
- [Reasons for and Solutions to Discrepancies Between Google Analytics and Ptengine Numbers](https://helps.ptengine.com/en/faq/data/ga-comparison.md)
- [Others](https://helps.ptengine.com/en/faq/others.md)
- [How to Set Up Two-Factor Authentication (2FA)](https://helps.ptengine.com/en/faq/others/two-factor-auth.md)
- [Matching Rule Details](https://helps.ptengine.com/en/faq/others/matching-rules.md)
- [Ad Identification Methods](https://helps.ptengine.com/en/faq/others/ad-identification.md)
- [Heatmap Rendering Logic](https://helps.ptengine.com/en/faq/others/heatmap-rendering-logic.md)
- [Event/Conversion FAQ](https://helps.ptengine.com/en/faq/others/event-conversion-faq.md)
- [What to Do When a CSP Error Occurs](https://helps.ptengine.com/en/faq/others/csp-policy.md)
- [Goal FAQ](https://helps.ptengine.com/en/faq/others/goal-faq.md)
- [Editor Toolbar Not Showing / Edit Page Not Opening](https://helps.ptengine.com/en/faq/others/testing-faq.md)
- [Tracking Code](https://helps.ptengine.com/en/faq/tracking-code.md)
- [Tracking Code Correctly Deployed but No Data Flowing In](https://helps.ptengine.com/en/faq/tracking-code/no-data-after-deploy.md)
- [Recommended: Synchronous Loading of Tracking Code](https://helps.ptengine.com/en/faq/tracking-code/sync-load-recommendation.md)
- [Impact of Tracking Code on Page Load Speed](https://helps.ptengine.com/en/faq/tracking-code/page-load-impact.md)
- [Subdomain Tracking](https://helps.ptengine.com/en/faq/tracking-code/subdomain-tracking.md)
- [Tag Setup FAQ](https://helps.ptengine.com/en/faq/tracking-code/tag-setting-faq.md)