# Solutions

Ptengine provides comprehensive solutions for different types of business websites. However, regardless of the scenario, Ptengine remains a front-end service and cannot currently provide statistics for data that exists outside of the page.

Below, we use an e-commerce scenario to demonstrate the features Ptengine offers.

### How to Use Ptengine in E-Commerce <a href="#dian-shang-chang-jing-xia-ru-he-shi-yong-ptengine" id="dian-shang-chang-jing-xia-ru-he-shi-yong-ptengine"></a>

### Cross-Border E-Commerce User Journey <a href="#kua-jing-dian-shang-de-yong-hulcheng" id="kua-jing-dian-shang-de-yong-hulcheng"></a>

In an e-commerce scenario, the typical user journey is:

> 1. Land on the landing page
> 2. Browse the landing page to understand the brand style (using the homepage as an example)
> 3. Click or search to enter the product listing page
> 4. Find a desired product and enter the product detail page
> 5. Browse the content, identify a pain point, and add to cart
> 6. Decide to purchase, enter the checkout page, and submit an order
> 7. Proceed to payment and complete the order

We can also describe the user's mindset in cross-border commerce as:

> Awareness - Interest - Consideration - Action

### Common Challenges in Independent Store Operations <a href="#du-li-zhan-yun-ying-zhong-chang-jian-de-wen-ti" id="du-li-zhan-yun-ying-zhong-chang-jian-de-wen-ti"></a>

* How effective is each advertising channel at acquiring new customers? Which channel has higher quality and better conversion rates?
* At which stage of the user journey do users drop off the most?
* I've collected a lot of data, but how can I tie it back to user behavior?
* For users who drop off at the payment stage, how can I understand the reasons?
* I've identified the problem, but how can I quickly make changes without knowing code?
* I've implemented an idea -- how do I verify whether it actually works?

Let's follow this perspective and see how Ptengine can address all of these challenges on its own.

### Solutions <a href="#jie-jue-fang-an-1" id="jie-jue-fang-an-1"></a>

**1. How to Evaluate Channel Quality**

Ptengine's Data Center provides a wealth of data, but don't worry about being overwhelmed -- each Ptengine module has a clear purpose, presenting different types of data in an organized manner.

First, you can quickly understand the composition of your traffic sources through the Data Center:

![Alt text](https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/data-center.png)

After focusing on ad channels, you can use the Ads module to closely examine the quality of each advertising channel:

![avatar](https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/channel.jpg)

**2. Analyzing Conversion Rates at Key User Journey Stages**

Based on events, you can use the conversion funnel to quickly understand the conversion status at each stage and identify optimization opportunities.\ <br>

<figure><img src="https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/loudou.jpg" alt=""><figcaption></figcaption></figure>

<figure><img src="https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/zhuanhua.jpg" alt=""><figcaption></figcaption></figure>

**3. Visually Observing User Behavior on Pages**

Ptengine is a pioneer in the heatmap space, offering industry-leading multi-dimensional heatmaps that enable you to quickly identify every user focus point.\
![avatar](https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/dian-ji-re-tu.jpg)<br>

<figure><img src="https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/zhu-yi-li-re-tu.jpg" alt=""><figcaption></figcaption></figure>

**4. Engaging Users at Drop-Off and Conversion Points**

Through the data analysis above, you can identify user drop-off stages and pain points on key pages.\
Without any third-party tools, Ptengine's Experience provides highly customizable popup and sticky bar capabilities.<br>

<figure><img src="https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/ling-gan.jpg" alt=""><figcaption></figcaption></figure>

<figure><img src="https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/tan-chuang.jpg" alt=""><figcaption></figcaption></figure>

**5. No-Code Page Editing**

In Ptengine, regardless of the development tools used to build a page, you can perform no-code page editing to quickly bring ideas to life.<br>

<figure><img src="https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/ye-mian-bian-ji.png" alt=""><figcaption></figcaption></figure>

**6. Validating Results with A/B Testing**

Before publishing popups or page edits, you can use A/B testing to scientifically verify whether your strategy is truly effective by quickly splitting traffic for validation.![Alt text](https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/ABtest.png)<br>

<figure><img src="https://help-ptengine-com-vitepress.oss-cn-guangzhou.aliyuncs.com/Introduction/1-2/dui-bi.png" alt=""><figcaption></figcaption></figure>

**By following the process above, you have completed a full operations cycle for a cross-border e-commerce scenario -- from identifying problems to implementing strategies, all you need is Ptengine and yourself!**<br>

**You may be curious about how Ptengine obtains all this data. In the next section, we will explain Ptengine's data sources in detail.**


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