Conversion Heatmap

A heatmap that visualizes how much page elements and blocks contribute to conversion (goal achievement). You can identify which content drives results.


About This Feature

When improving a page, it's critical to know "which content actually contributes to sales and goal achievement?" Simply having high click counts or long stay times doesn't reveal whether content drives business results.

Using the Conversion Heatmap, you can discover:

  • Which elements are most likely to lead to conversion when clicked

  • Which blocks are most likely to lead to conversion when thoroughly reviewed

  • Which content has the greatest impact on results


How to Use

Click the "Conversion" tab in the heatmap toolbar to display the conversion heatmap.

Switch between 2 analysis modes using the dropdown menu in the upper left. You can also specify the specific conversion goal to analyze.

About the Primary Conversion: The conversion at the top of the list in the conversion settings panel is treated as this page's Primary Conversion. While this heatmap lets you switch freely with the filter, Smart Summary's "Ad Effectiveness Analysis" and "Audience Analysis" use only the Primary Conversion for analysis.

To change which conversion drives those analyses, drag the target conversion to the top in the conversion settings panel. See Block & Element Setup — Conversion Settings.

Element Conversion

Displays conversion contribution by individual elements (buttons, links, etc.).

Metric
Definition

CV Contribution Count

Sessions that clicked this element and then converted

CV Contribution Rate

CV contribution count ÷ sessions that clicked this element

Block Conversion

Displays conversion contribution by page blocks (sections).

Metric
Definition

Block CV Count

Sessions that stayed 5+ seconds on this block and converted

Block CV Rate

Block CV count ÷ sessions meeting stay condition


Understanding Block Conversion Rate

Block conversion rate is a Ptengine-unique metric with a different concept from typical "reach-based conversion rate."

Difference from Typical Conversion Rate

Metric
Formula
Meaning

Typical Page Conversion Rate

All sessions visiting the page

Of all page visitors, what % converted?

Block Conversion Rate

Sessions with 5+ seconds stay on block

Of those who thoroughly reviewed the block, what % converted?

Why 5+ Seconds of Stay?

Users who briefly pass through while scrolling differ from those who thoroughly read content in their purchase decision impact. By setting a 5-second threshold, you can measure "Of those who really read this content, what percentage converted?"—the true influence content has on purchase decisions.

Default stay condition is 5 seconds.


Metrics Used

Metric Name
Definition
Formula
Analysis Mode

CV Contribution Count

Sessions converting after clicking element

Element Conversion

CV Contribution Rate

% of element-clicking sessions that converted

CV contribution count ÷ clicking sessions

Element Conversion

Block CV Count

Sessions with 5+ stay that converted

Block Conversion

Block CV Rate

% of 5+ stay sessions that converted

Block CV count ÷ 5+ stay sessions

Block Conversion

For detailed formulas, see Metrics Reference.

Calculation Unit: Conversion metrics (CV contribution rate, block CV rate) are calculated on a session basis. Unlike impression rate and exit rate using PV units, conversion assesses goal achievement across entire sessions.


Analysis Tips

High Block Conversion Rate = Content Influencing Purchase Decisions

Blocks with high conversion rates likely directly impact user purchase decisions. Consider strengthening that block's content or repositioning it more prominently.

Element vs. Block Conversion Analysis

Analysis Mode
When to Use

Element Conversion

When comparing CTA buttons, links, and other clickable elements

Block Conversion

When comparing entire content sections like product descriptions, reviews, pricing

Checkpoints

  • Are high-conversion blocks buried low on the page?

  • With multiple CTAs, which has the highest CV contribution rate?

  • Consider repositioning or revising CTAs with low contribution rates

  • Can high-rate block content be extended to other pages?


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