Screenshot

Save heatmap views as image files for use in reports or internal sharing.


Method 1: Save from the Heatmap screen

  1. Click the screenshot icon at the top right of any heatmap

  2. The "Capturing screenshot..." popup appears

  3. Once complete, the file downloads automatically to your local machine

Notes

  • Don't close or refresh the page during capture

  • Multiple screenshots can be downloaded simultaneously

  • When downloading multiple files, the browser may ask for permission — click "Allow"

Downloaded file format

  • Saved as a ZIP file

  • Open the "Full Heatmap" folder inside the ZIP to view screenshots


Method 2: Save via Chrome extension

Some page designs or specifications may prevent the in-app screenshot from working. In that case, use the Ptengine Chrome extension to download manually.

For installation instructions, see Ptengine Assistant.


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