> For the complete documentation index, see [llms.txt](https://helps.ptengine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helps.ptengine.com/en/insight/smart-heatmap/screenshot.md).

# Screenshot

Save heatmap views as image files for use in reports or internal sharing.

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## Method 1: Save from the Heatmap screen

1. Click the screenshot icon at the top right of any heatmap
2. The "**Capturing screenshot...**" popup appears
3. Once complete, the file downloads automatically to your local machine

### Notes

* Don't close or refresh the page during capture
* Multiple screenshots can be downloaded simultaneously
* When downloading multiple files, the browser may ask for permission — click **"Allow"**

### Downloaded file format

* Saved as a **ZIP** file
* Open the **"Full Heatmap"** folder inside the ZIP to view screenshots

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## Method 2: Save via Chrome extension

Some page designs or specifications may prevent the in-app screenshot from working. In that case, use the Ptengine Chrome extension to download manually.

For installation instructions, see [Ptengine Assistant](/en/start-guide/what-is-ptengine/ptengine-assistant.md).

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## Related pages

* [Toolbar — Capture](/en/insight/smart-heatmap/toolbar.md)
* [Ptengine Assistant](/en/start-guide/what-is-ptengine/ptengine-assistant.md)