Screenshot
Save heatmap views as image files for use in reports or internal sharing.
Method 1: Save from the Heatmap screen
Click the screenshot icon at the top right of any heatmap
The "Capturing screenshot..." popup appears
Once complete, the file downloads automatically to your local machine
Notes
Don't close or refresh the page during capture
Multiple screenshots can be downloaded simultaneously
When downloading multiple files, the browser may ask for permission — click "Allow"
Downloaded file format
Saved as a ZIP file
Open the "Full Heatmap" folder inside the ZIP to view screenshots
Method 2: Save via Chrome extension
Some page designs or specifications may prevent the in-app screenshot from working. In that case, use the Ptengine Chrome extension to download manually.
For installation instructions, see Ptengine Assistant.
Related pages
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